Returns & Exchanges
At Sanfe, we want you to feel confident in your self-care journey, which is why we offer a seamless 7-day return and exchange policy for all unused and unopened products. If you are not completely satisfied with your purchase, our team is here to ensure a quick resolution.
Initiate Request
Visit our returns portal or contact our support team within 7 days of delivery with your order ID and images of the product.
Quality Inspection
Our team will review your request to ensure the product is in its original packaging, unused, and has all seals intact for hygiene reasons.
Pickup Arrangement
Once approved, we will schedule a reverse pickup from your delivery address at no extra cost, typically within 24 to 48 hours.
Refund Processing
After the item reaches our warehouse and passes the final check, your refund will be credited to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing